Eye or Face Pack is available in Men's or Women's Fabrics. Masculine Relaxation is available here!
* Warms in microwave as heating pad
* Chills in freezer as ice pack
* Double stitched for durability
* Professionally packaged / great as a gift
* Detailed directions on package label
* Only all natural fillings (rice, flax and/or herbs, essential oils)
* Handmade in USA since 2008
Description, product and testimonials are not intended as medical advice or to treat any illness. Hot Cold Packs provide comfort. If you have a serious health concern, please consult a physician.
Shipping from United States
Processing time
3-5 business days
Estimated shipping times
- North America : 3 - 8 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Can you include a gift note?
Absolutely! Just let us know what you would like it to say in the special instructions during checkout.
What are your packs filled with?
We use a combination of rice and flax seed as we find this the best combination for both heat retention and moist heat.
Do you use synthetic scents?
Absolutely not! When requesting lavender or chamomile, please know that we use only real flower buds and essential oils, never synthetic scents.
If I want unscented, does it truly have no scent?
We add no additional scents when unscented is chosen. You may encounter a faint scent of cooked rice when heating your pack. It is mild and has been compared to baked bread.
How long does it take to heat the pack?
Since microwaves vary in wattage, there is no absolute set time. Detailed directions are adhered to the product packaging.
How cold do they get when used as cold packs?
Our packs will feel nice and cool, but they will not be ice cold like a gel pack. We recommend using the fleece side when using as a hot pack and the cotton side as a cold pack.
How do I care for my heat pack?
Use a very damp cloth to spot clean the outside, even using a fabric spray cleaner when necessary. Do not submerge in water. A pack is automatically sanitized each time it is microwaved.
How long will my heating pad last?
If well taken care of, our hot cold packs should last for several years at least.
Reviews (18)
Average:
Dec 6, 2021
They loved it! Great quality and durability.
Theresa
Oct 18, 2021
Great quality. As described would recommend
Jillian
Oct 9, 2021
Very nice, never knew I needed one of these until I tried it for the first time! My optometrist actually instructed me to get one of these as I have Hashimoto's. Apparently thyroid conditions can eventually cause the oil glands in your eyes to dry out and stop working. The moist heat compress is supposed to slow down or stop this with frequent use. We shall see, but it does feel very nice regardless. The pillow comes with instructions. I've been falling asleep with this on almost every night.
harpchild
Sep 19, 2021
It has no strap, so can't use it at night. If I roll over it's gone! Love the spray though, and it is nice in every other way.
Marilyn
Aug 9, 2021
Allyn